RIVER OFFERS TERMS & CONDITIONS
TERMS & CONDITIONS APPLICABLE FOR BOOKINGS MADE BETWEEN 01 AUGUST - 15 NOVEMBER 2024 ON ALL RIVER SAILINGS (2024-2027)
- Prices are per person, in Australian dollars, based on double occupancy and correct at time of printing. Prices include all advertised discounts, and all offers are subject to availability and may be withdrawn at any time. All offers are only valid for new bookings and only on selected departures made between 01 August - 15 November 2024 unless sold out prior.
- A partially refundable deposit of AU$1000 per person (in the form of a future cruise voucher less a AU$100 cancellation fee) is required to secure a confirmed reservation within 3 days of booking otherwise reservation may automatically cancel.
- Once final payment has been made, standard cancellation penalties apply. When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees also apply.
- Displayed prices indicate the lowest available pricing across all available sailings from 2024 to 2027 and may have different offers applicable from those advertised for the promoted sailing years. Pricing for each itinerary can vary at short notice as availability changes and sailings close for the current season.
- Complete terms and conditions may be found in the Passenger Ticket Contract.
Flexible Deposit Policy (01 April 2024 – 15 November 2024) Terms & Conditions.
- Our flexible deposit policy applies to new reservations only made between 01 April 2024 – 15 November 2024 and is combinable with all other Viking offers available.
- Under our flexible deposit policy, qualified guests can cancel their booking before final payment due date and receive deposit back in the form of a future cruise voucher less a AU$100 per person cancellation fee.
- Guests will have 24 months to select their new date and use their Future Cruise Voucher to make a new reservation on any river, ocean, or expedition cruise.
- When booking airfares through Viking (including when taking advantage of a special offer that includes air travel), standard airline cancellation fees will also apply. In some cases, airfares will be non-refundable. In the event of cancellation, these fees will be deducted from the deposit paid, and therefore the future cruise voucher issued.
- The future cruise voucher can be used on any new Viking cruise and will be applied at booking and must be redeemed by the expiration date prior to final payment.
- The future cruise voucher has no cash value and will be applied as a ’Booking Discount’.
- Once the voucher is redeemed, it cannot be re‐issued or used towards another cruise, and any unused balance of the voucher is lost and has no cash value.
- Valid future cruise voucher is non-transferable.
APPLICABLE FOR BOOKINGS MADE BETWEEN 01 AUGUST - 15 NOVEMBER 2024 ON 2025, 2026 & 2027 SAILINGS ONLY
Fly Free Economy Flights up to the value of AU$2300pp when booking flights with Viking.
- Fly Free is economy flight(s) for both guests up to the value of AU$2300 per person (pp) to/from Australia/New Zealand.
- If the flight cost exceeds AU$2300pp the guest will cover the difference.
- If flights are cheaper than AU$2300pp the unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person.
- A guest can use the AU$2300pp to instead upgrade to business class or premium economy (booked through Viking) with the difference to be covered by the guest.
- Any flight cost difference is to be paid at the time of flight booking.
- Applicable if flights are booked through Viking and must be booked in conjunction with a selected 2025/2026/2027 Viking River cruise.
- Flights are Viking’s choice of airline for selected major gateways in AU/NZ: ADL/AKL/BNE/CBR/CHC/CNS/DRW/HBA/LST/MEL/OOL/PER/SYD/WLG.
- Guest must return their air form to Viking within 14 business days of receiving request for flights, otherwise Viking reserve the right to remove the free air promo and apply the respective in lieu of flights discount.
- Valid on bookings made between 01 August 2024 – 15 November 2024.
- Guest may not request to change to flights included promotion post campaign end date of 15 November 2024.
- Viking will reach out to you or your travel advisor once flights are in the date range, at this point you may nominate your preferred in / out dates.
- Both guests must be on the same airline booking (PNR) and fly together in both directions.
- Solo guests for River can use up to AU$4600 towards their flights. Any unused portion of the air funds will be waived and cannot be transferred towards any other portion of the booking or any other person or booking.
- Please use code FFR23 to activate the Fly Free offer when booking online or via the Contact Centre.
Save AU$2300pp and book flights independently.
- Guests are eligible to get a discount of AU$2300 per person (pp) off the cruise fare at the time of booking in lieu of the Free Economy Class flights.
- Solo guests for River are eligible to get a discount of AUD$4600 per booking off the cruise fare in lieu of the free flights.
- Guests book their own flights independently of Viking.
- Valid on bookings made between 01 August 2024 – 15 November 2024.
- Guest may not request to change to flights included promotion post campaign end date of 15 November 2024.
- Please use code CRD23 to activate the In Lieu of Flights offer when booking online or via the Contact Centre.
